Help Center/Troubleshooting

I Sent the Wrong Amount

Steps to take if you transferred the wrong amount.

Eomly-to-Eomly

Ask the recipient to return the excess — transfers are instant between wallets.

External bank / mobile money

Contact support@eomly.com immediately with the reference. Reversals depend on the partner and are not guaranteed.

Prevention

Always review the confirmation screen before sending.

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