Frequently asked questions
Quick answers to the questions we hear most. If you don't find what you're looking for, feel free to reach out.
Eomly is a commerce and financial operating system that helps businesses sell, get paid, manage money, and grow — all from one connected platform. It combines payments (Eomly Finance), an online storefront and marketplace (Eomly Marketplace), and cross-border money transfers (Eomly Send) into one system.
You can receive payments from customers through multiple methods depending on your region — including bank transfers, mobile money, card payments, and more. Payments go directly to your Eomly wallet, where you can manage, withdraw, or transfer funds.
Yes. Eomly Marketplace lets you create your own storefront and list both physical products and services. You can also be discovered by new customers browsing the marketplace. Whether you sell handmade crafts, digital products, professional services, or retail goods — Eomly is built for it.
Yes. While Eomly was built with African business realities in mind, the platform is designed to work for businesses anywhere. If you sell, accept payments, or move money — Eomly is relevant to you, regardless of where your business is based.
Eomly Send allows you to send money across borders simply and securely. You choose the amount, the destination, and we handle the currency conversion with transparent rates. Whether you are sending money to family, paying a supplier, or moving business funds — Eomly Send makes it straightforward.
No. Never. Every fee, exchange rate, and cost is shown to you before you confirm any transaction. We believe in full transparency. You will always know exactly what you are paying and why. No surprises after the fact.
You can withdraw funds from your Eomly wallet to your bank account or mobile money account, depending on your region. Withdrawal fees (if any) are shown clearly before you confirm. We aim to make getting your money out just as easy as getting it in.
Yes. Eomly is built with security at its core. We use encryption, identity verification (KYC/KYB), fraud monitoring, and secure transaction infrastructure to protect your money and your data. Every part of the platform is designed with trust and safety in mind.
Not necessarily. While Eomly is built to serve businesses, individual sellers and freelancers can also use the platform. Whether you have a registered business or you are a solo entrepreneur selling on social media — you can use Eomly.
Eomly supports multiple payment methods that vary by region, including bank transfers, mobile money, card payments, and more. We are continuously expanding payment options to serve more businesses in more countries. Supported methods are always shown at checkout.