How to return a product or request a refund.
Buyer Dashboard → Orders → select order → Request Return within the seller’s return window (often 7–14 days).
The seller may approve or propose a fix. If you can’t agree, Eomly dispute resolution can help.
Refunds go to the original method or wallet when applicable. Timing depends on the payment partner.
Usually non-refundable unless defective or not as described.