Help Center/Marketplace Buying

Buyer Protection

How Eomly's escrow system protects your purchases.

How it works

For protected marketplace orders, payment is held securely — not released to the seller immediately.

Release

Funds go to the seller after you confirm delivery or the protection window ends without a dispute.

Problems

If the item doesn’t arrive, is damaged, or isn’t as described, open a dispute for review.

Windows

Protection periods vary by product and shipping method.

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