Help Center/Payments & Wallets

Receiving Payments

How to accept payments from customers worldwide.

Payment methods

Customers can pay with mobile money (where supported), cards, bank transfer, or Eomly wallet balance — through licensed partners.

Where funds go

When a customer pays via marketplace, invoice, or payment link, funds are credited to your Eomly wallet according to that product’s rules.

  • Marketplace: may be held under order protection until delivery / the protection window ends.
  • Invoices and payment links: settle per the payments flow for that product.

Tracking

Review incoming payments from Dashboard → Wallet → Transactions.

Timing

  • Cards: typically fast after partner confirmation
  • Mobile money: usually seconds to a few minutes
  • Bank transfers: often 1–3 business days

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